Tuesday, July 17, 2007

Using a Sunrocket Gizmo with ViaTalk

If you happen to have found this page as a former Sunrocket customer, here is a way you can get a phone up and running quickly.  One potential VOIP provider you can use is Viatalk.  This is the one I chose.  Sign up for BYOD service.  Wait unil you get your e-mail from ViaTalk with your login information.  It took me less than a day to get mine even without paying for rush processing. I have an Innomedia gizmo.  If you have one of the others, these instructions won't work for you.  Here are the instructions I followed to get my gizmo to work with ViaTalk.

  1. Get the admin password for your Gizmo.  The best way to do this is to browse the forums at SunrocketForum or DSLReports.
  2. If you have an Innomedia Gizmo, the login page is  It is case sensitive.
    1. The login name is admin
    2. The password changes based on when Sunrocket last provisioned your system.
  3. Once you log in, go to IP Network->Provisioning Setting. 
  4. Turn it off and reboot.
  5. Login again
  6. Go to Management->Administrator
  7. Change the password to something else.
  8. Update.
  9. Go to VoIP->SIP Proxy. 
  10. Change to the server ViaTalk sent you.  For me this is sanfrancisco-1.vtnoc.net.  Yours may be different.
  11. Change SIP Domain to vtnoc.net
  12. Set the first Codec to PCMU/8000 and all the others to None. Note that VT says to use G711U (ulaw), but that wasn't an option in my gizmo. PCMU works.  I don't know the details of this.  There may be better options.
  13. Save settings.
  14. Go to VoIP->User Account
  15. Enter the login name ViaTalk sent you into the User ID, User Name, and Authentication ID fields.
  16. Enter the password ViaTalk sent you into the two password fields.
  17. Save settings.
  18. Go to Management->Reboot.
  19. You should be on Viatalk.

These instructions were taken largely from this thread by Skruffy on SunrocketForum.

If you know of similar instructions for the Linksys or AC-211, please post links in the comments.


  1. Sunrocket was my phone company...until today. This evening I looked at TechMeme to see what was new in

  2. I'm a current SR customer and am disappointed at their plight. I've chosen to go with Comcast instead of other independent VoIP players for the sake of stability and viability. Good luck with ViaTalk.

  3. Someone suggested using the codecs in this order:

  4. As far as the AC-211 (the original Gizmo) I found this : http://gizmopasswords.blogspot.com/2007/07/viatalk-success.html :
    I got my new (temporary) ViaTalk number, unlocked my AC-211, and put in their info. I've got my SR number forwarding to my ViaTalk number, so I don't have to give out the temp number for the duration of the porting period. For those of you who are using the AC-211, here are the settings you need:
      1. Under the "SIP" menu, use whatever server they give you as the primary server, port 5060.
      2. For the Line 1 entry on the SIP screen:
            1. The User/Phone number AND Authentication Name are the phone number ViaTalk gives you.
            2. The password is the one ViaTalk gives you.
            3. Next, click the "Line 1" tab.
            4. Change "Send out of band telephone events" to RFC 2833. Payload value is 101. Do this for the Line 2 tab as well.
      3. Next, click the CODECS menu.
            1. For both lines, use G711U.
    Oh, and disable autoconfiguration
    Note that when the port of your SR number to ViaTalk is complete, you'll need to use your SR number in place of your ViaTalk number in these configs.

  5. Not my URL, but this is an automatic config set up by a former SunRocket tech.  I did not need it, but am posting it for the benefit of those who do.

  6. Sorry, I thought the line above for the url would display it:

  7. Sorry, I don't know enough about the gizmos to help you.  You might try asking on dslreports or sunrocketforum.

  8. Well I just signed up with Onesuite.com SuiteAdvantage, my number is in the process of porting...now that I saw this thread, let me try those settings and configuration and hopefully I can use my old gizmo on Onesuite.